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Logan's avatar

This is a real tough knot of a problem to untangle. If the agency has a given number of buses and a given amount of funding, then service is zero-sum. Running more routes and more frequency in under-served areas sounds lovely, but without more funding, where are you taking that service from? This tradeoff is at the heart of all transit agencies’ decision-making. Jarrett Walker covers this well in “Human Transit.”

In lots of low-density metros, trying to provide wide coverage eats up so many resources that the most dense neighborhoods in the core don’t even get decent service, and then the whole system is so inconvenient to use that it perpetuates the idea that “the bus is for poor people.” It’s essential to provide some core service that is good enough that people with other options still WANT to use it.

A transit agency that is seen only as a heavily subsidized handout for poor people is going to have a much harder time getting voter support for increased funding than an agency that is seen as a useful way for people of all classes to get around.

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